Terms & Conditions
For first time customers, please call us for a customized consultation at no charge to you. If you’re not completely satisfied with The Balancing Tonic after 30 days of consecutive use according to the directions given, we will be happy to offer you a complete refund. For unopened bottles: unless the packaging has been damaged in transit, the customer is responsible for all return shipping charges. Please contact us via phone or email if you would like to send an order back and request a refund.
All domestic orders are shipped via UPS Ground service or USPS Priority Post unless otherwise specified. Express shipping is also available. Online orders will not ship to Post Office box addresses. A physical street address is required.
The information our web servers gather depends upon what you do when visiting our site. Please note that our servers are not set up to collect any personally identifying information about you when you visit sites hosted on them. The only personal information about you that is gathered is the information you choose to provide to us.
We do not collect information through the use of web browser cookies.
You may decide to send us personally identifying information (for example, your mailing address) in an electronic mail message or web-based form requesting that information or products be mailed to you. Information collected in this manner is used solely for responding to your request unless noted in the specific web page where your request is made. We do not share this information with any other party (government agencies, commercial and non-commercial entities, or the public) not directly involved in the processing of an order placed on our web site. Any information that you provide us in an email or through a form may be subject to disclosure under a Freedom of Information Act request pursuant to subpoena or court order. Form output submitted to databases or other data gathering mechanisms may be stored indefinitely. We also retain an email log of the time each message is received by the server, the source and destination address of each message, the time each message is forwarded, and the delivery status of each message.
Our web site is hosted on servers owned by an outside provider. Form output and e-mails sent to us are transmitted through their mail servers and processed by their web servers. Those e-mails are not ever intercepted, read or stored by any of their personnel.
Be assured that any personal information you share with us will not be sold, transferred or disclosed to third parties without your prior consent. In the event that The Balancing Tonic is ever bought, sold, or merged with another entity, we reserve the right to transfer all of our collected information along with the rest of the assets of the company to the new owner.
Questions about our Privacy and Security policies may be directed to:
The Balancing Tonic
3133 Fortune Way, Suite 22
Wellington, FL 33414